Afternoon Tea in Jerusalem Blog

In addition to my work as a business coach, one of my interests is blogging about life in Israel. This is a country full of contrasts – over eight million citizens living in an area the size of Wales. You can see snow and the lowest place on the globe in the same day. Although surrounded by geopolitical extremes, Israel has achieved a decade of high economic growth. My work brings me in contact with an array of new companies, exciting technologies and dynamic characters. Sitting back with a relaxing cup of strong tea (with milk), you realise just how much there is to appreciate in the Holyland. Large or small operations, private sector or non profit, my clients provide experiences from which others can learn and benefit.

Every month, I have the opportunity to meet dozens of people, each locked up in his or her own business environment. And it is amazing to hear how often  the phrase “I can’t” crops up.

There are many variations on a theme. I can’t or I don’t think I should go there or no way or – and this when I know that I have touched a very raw nerve – the client starts to complain about me to a higher authority.

I read today a blog describing phrases that Navy SEAL’s do not accept. Number one on the list is “I can’t do that”. According to the author, “if somebody had said this in the team , he would’ve found himself cold, wet and duct taped.” 

I am not a member of any army crack unit. So my approach as a business coach is somewhat different. For me, the “I can’t trigger” is usual a knee-jerk response. It relates back to something totally unrelated, maybe going years back. For example?

Well take a task as basic as ‘cold calling’. This requires a person to reach out by phone (usually) or even by email to others they do not know and then try to engage them in a commercial conversation. Nothing complex here. Yet many a person finds this daunting, even nerve-racking! They procrastinate and often simply never get round to the mission. In other words, they believe that they cannot…without even trying.

Why? Well the reasons can be many, including subconscious shouting in the ear from parents, still echoing after the years have gone by. The point is that the task led to an “I can’t” response.

There are many solutions, However, I want to point my readers in the direction of a quote attributed to David Ben Gurion. Starting off his career as farm labourer, he went on to become a charismatic Prime Minister of Israel, triumphantly and against the odds taking the country through two wars.

“Everything is impossible until somebody does it”.

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